Customer Comments Please find below some of the letters of appreciation we have received from some of our satisfied customers. Please email us your comments headed "Customer Comments" to info@poolequayboathaven.co.uk “Thank you for your hospitality, we have a swinging mooring in the harbour so don’t normally berth anywhere else in the harbour. We thought the facilities, staff and location was excellent and we had a great time./ The Haven has great atmosphere and we shall return.” Sunseekers held an open weekend to show new and old customers there vessels and commented – “Thank you for all your effort before, during and after the event, it would not have run as successfully without PQBH being involved.” Paul (Sunseeker Sales) April 08 “I would like to congratulate you on the facilities, particularly the toilet facilities. In my opinion they are the best and cleanest I have ever experienced.” John July 08 “We would like to thank you and your staff for the courteous and professional help that made our recent stay in the marina so pleasant. The facilities (pontoons, toilets, showers and refuse disposal) were excellent and kept clean at all times.” Kay & John June 08 “A thank you to you and your staff for all your help at our regatta over the may bank holiday. We were most appreciative of all the thought which you put into the event.” Mr Phillips June 08 Mr Hartland had previously visited our marina and was unhappy with our facilities, since then we have had a major refit in the shower block – he now states “I was in Poole in September for the first time in ages and was delighted to see not only were there more than adequate provision of hooks etc in the shower block but that none were broken and the hot water in the showers was more than adequate for the shock burden of around 200 wet cold sailors. The facilities were clean and well stocked.” David Sept 08 “Thanks for sorting out a lovely berth for our vessel. Also a big thanks to you and your colleagues for providing an excellent facility, we certainly appreciated how busy you and your colleagues were over the Easter weekend.” Robin April 09 “I berthed at your marina for the first time on Easter Saturday as part of the Westerly Owners rally and was very impressed with the welcome and the facilities. Geoff April 09 “My wife and I enjoyed our stay at your marina over the Bank Holiday weekend and wish to extend our delight at the way in which we were treated. We have cruised for many years along the Alan May 09 “I would like to highlight the exemplary service that has been offered to the vessel, the owners and myself throughout the period of stay by John Binder and his staff. The personal and professional qualities of the staff ……. And customer service ethos have made the stay a very pleasant one in all respects.” David June 09 “Thanks for a great month in Norman & Wendy July 09 “Thank you very much for your support on PAYE DAY, without this and a lot of voluntary hour of effort the day wouldn’t have been the success it was” Clare July 09 |
